Mobile technology has equipped buyers with more information and options than ever before, and it is common for buyers to look at financing terms before walking into the dealership. Since buyers frequently begin their journeys online, it is incumbent on direct lenders to start the relationship on the right foot, and for indirect lenders to help the F&I office meet the customer as early in the sales process as possible.
The Center for Auto Finance Excellence is pleased to present a webinar offering best practices for online engagement for auto lenders. How do today’s buyers begin their vehicle purchase processes, and what can lenders do to help? How can lenders build trust with buyers without a face-to-face meeting? Are there ways lenders can help keep consumers’ time at the dealership to a minimum?
These are just some of the questions we will tackle along with industry veteran and direct auto lending pioneer Jim Landy of PowerAutoLoan.com during this hour-long event, the second in a series of webinars presented by the Center for Auto Finance Excellence this year.
The complimentary webinar, which is made possible through the generous support of Fiserv, will take place May 5, 2015, at 1:00 PM EST. To take part, register here.
