Toyota Financial Services has launched an internal digital learning program for its employees and business partners called TFS Digital Academy, Auto Finance News has learned.
TFS Digital Academy will be led by company veteran Mark Dirkson, according to Dirkson’s May 14 LinkedIn post. Dirkson’s 11-year tenure with TFS includes his new role as Dean of the Digital Academy and his current role as group manager of global operational excellence for the captive.
“TFS digital academy is going be this learning environment for all TFS team members and business partners,” Chief Information Officer Vipin Gupta said in the video below. “Now is really critical because this is an inflection point for our organization where we want to build a digital-savvy workforce.”
Gupta previously told AFN that his goal for TFS is to usher in a future of mobility services to the captive. He said TFS will drive innovation by focusing on three strategic objectives: agility, digital experiences and using data and analytics to deliver new services.
“The financial services business is an information service, or a digital service, by nature,” Gupta said in August. “We don’t produce products, we produce decisions and experiences.”
Check out the inside look at TFS Digital Academy in the video below.
TFS Digital Academy Launch from TFS Marketing on Vimeo.
