CarMax to roll out updated AI chatbot tools
CarMax is testing AI chatbot capabilities for retail associates and is rolling out an updated version of its consumer-facing virtual ...
Tag: Digital car-buying
EBay acquires digital auto startup Caramel
E-commerce giant eBay has acquired online automotive transaction solution provider Caramel to enhance the vehicle-buying customer experience on its platform. ...
Digital origination volume jumps 32%
The volume of digitally originated auto loans jumped year over year in the fourth quarter, reflecting dealers’ and lenders’ efforts ...
Auto lenders balance technology with consumer needs
A “one-size-fits-all” approach to technology investment in the auto industry lacks the flexibility lenders need as they work to enhance ...
Off the lot: New opportunities in a shifting auto market
After the most challenging automobile market most have ever seen, there are signs that parts of the market are returning ...
USAA eyes ‘1-click’ mobile auto applications
USAA is improving its mobile app during the next 18 months to allow for a fully digital loan application experience. ...
Carvana growth potential ‘significant’
Carvana’s earnings are expected to continue on a positive trajectory in the first quarter, driven by operational efficiency improvements and ...
Inside Carvana’s digital focus with VP of finance
Carvana is leaning on technology to address affordability concerns while preparing for growth. Tempe, Ariz.-based Carvana is consistently working ...
