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CUs look to retain staff amid automation boom 

‘You’re automating somebody’s job away,’ one CEO says 

Ash Savage

Lenders are working to balance staff retention with automation as the industry embraces an increased reliance on automated processes and the need for improved efficiency.  Oak Ridge, Tenn.-based ORNL Federal Credit Union, for one, is working to retain its existing staff as it increases its automation capabilities.  “You’re automating somebody’s job away.. Pretending like you […]

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