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How the ‘Amazon Effect’ Changes Customer Service Strategies

Auto Finance Sales & Marketing Summit 2019: Session Four

Joey Pizzolato

How to satisfy the “want it all” / “want it now” demographic Applying 24/7 transactional access to your strategies Communicating with consumers who don’t talk on the phone Smartphone innovations on the horizon [toggle title=”TRANSCRIPT”] 00:00Let’s start introducing our males. We have Eric Halverson, head of consumer team member service or team member experience at […]

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