Inside CFPB complaint portal changes, AI-driven rise in credit washing
Additional screening and disclosures have been put in place on the Consumer Financial Protection Bureau’s database due to a significant increase in the number of ...
Tag: complaints
Complaint volume spikes despite CFPB inactivity (Under the Hood)
The volume of auto finance complaints lodged with the Consumer Financial Protection Bureau in 2025 surged 55% even though the agency’s enforcement and ...
Complaint pace reignites after March slowdown (Under the Hood)
Auto loan- and lease-related complaints filed through June 30 with the Consumer Financial Protection Bureau surged 38% year over year. ...
CFPB complaints dwindle in March (Under the Hood)
While consumers flooded the Consumer Financial Protection Bureau with complaints in January and February, grievances through mid-March have slowed to ...
Consumers misclassify issues in new CFPB complaint category
A newly created category in the Consumer Financial Protection Bureau’s complaint database generated nearly 3,000 grievances last year, 23% of ...
Auto complaints from service members up 150% (Under the Hood)
While credit reporting issues topped service members’ list of complaints in 2023, grievances about vehicle loans and leases grew at ...
Vehicle lending complaints increase 44% YoY
Problems with billing, interest rates and vehicle repossessions contributed to a 44% year-over-year increase in auto loan and lease complaints ...
Consumer complaints against Carvana increase 47% YoY
Consumer complaints against Carvana have jumped 47% year over year as the retailer faces litigation due to titling and registration ...
