The volume of auto finance complaints lodged with the Consumer Financial Protection Bureau in 2025 surged 55% even though the agency’s enforcement and rulemaking activities have been stalled for nearly a year. Consumers filed more than 20,000 complaints last year compared with 13,000 in 2024 and 2023, and fewer than 9,000 in 2022. Whereas Wells Fargo Auto Finance was the lone financier to exceed 1,000 complaints in a single year back in 2023, five companies reached that mark […]
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