Tag: complaints

A seal at the Consumer Financial Protection Bureau (CFPB) headquarters in Washington, D.C.

Under the Hood: Loan availability complaints tick up 57% YoY

January 29, 2024

Getting a loan or lease has been a source of contention for consumers lately, as evidenced by the 56.5% year-over-year ...

Consumer confusion prompts 22% increase in vehicle finance complaints to CFPB in 2020

byAmanda Harris

March 29, 2021

Consumer confusion around loan modification programs and repossession moratoria prompted an increase in auto finance complaints with the Consumer Financial ...

Military Lending Act Continues to Plague Auto Finance Industry

Credit trends among young service members

byMarcie Belles

July 27, 2021

While consumers bogged down by financial obligations are barred from joining the military, service members often accrue debt — particularly ...

Consumer Financial Protection Bureau Headquarters Ahead Of House Financial Services Committee Hearing

June auto complaints dip at CFPB, but reflect coronavirus hardships

byGarret Reich

August 13, 2020

Complaints reported to the CFPB last month totaled 435, down from 442 during the same month in 2019, a drop ...

6 Practical Tips for Compliance Management

byMarcie Belles

June 7, 2017

Whether an auto lender has 100 compliance staffers or one, an effective compliance management system should be at the top ...

CFPB Complaint Narratives: Lenders Weigh Public Responses

byMarcie Belles

July 8, 2015

When it comes to the Consumer Financial Protection Bureau’s consumer complaint narratives, silence may be golden. Despite opposition, the regulatory ...

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Tag: complaints

Under the Hood: Loan availability complaints tick up 57% YoY

Consumer confusion prompts 22% increase in vehicle finance complaints to CFPB in 2020

Credit trends among young service members

June auto complaints dip at CFPB, but reflect coronavirus hardships

6 Practical Tips for Compliance Management

CFPB Complaint Narratives: Lenders Weigh Public Responses

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