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Inside CFPB complaint portal changes, AI-driven rise in credit washing 

Credit reporting issues accounted for 90% of complaints filed in past 12 months 

Amanda Harris

Additional screening and disclosures have been put in place on the Consumer Financial Protection Bureau’s database due to a significant increase in the number of consumer complaints.  Credit repair companies are using social media to encourage people to file disputes and complaints so they can get negative tradelines removed from their credit reports, including by falsely claiming identity theft or another form of abuse, which is illegal, Consumer Data Industry Association (CDIA) […]

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