Bianca Chan

Active fraud ring targets California, Florida, Nevada

PointPredictive has uncovered an active fraud ring that has targeted at least six lenders, Chief Fraud Strategist Frank McKenna told Auto Finance News. Over the past few months, PointPredictive's anti-fraud consortium has discovered more than 75 fraudulent auto loans totaling $1.6 million. PointPredictive analysts notified the involved lenders, which are participants in the consortium, and […]

• Bianca Chan
• October 18, 2019
• Exclusive, Risk Management

PointPredictive launches anti-fraud subscription service

PointPredictive debuted a fraud surveillance subscription service Wednesday, designed to bolster lenders’ fraud defenses by granting access to the company’s analysts and suite of risk-scoring software. By integrating Outsourced Fraud Mitigation, as it’s called, with a loan origination system, lenders can leverage PointPredictive’s scoring solutions and fraud experts to manually review applications to identify fraudulent […]

• Bianca Chan
• October 17, 2019
• Risk Management

LendingTree and RouteOne partner to increase indirect loans

RouteOne‘s new integration with LendingTree will likely boost the number of indirect auto loans for lenders and create “incremental sales opportunities for dealers,”  the companies announced this week. With the integration, LendingTree’s platform presents consumers up to five personalized loan offers and funnels those applications to RouteOne, which connects thousands of dealers and lenders with […]

• Bianca Chan
• October 16, 2019
• Innovation & Technology, Sales & Marketing

AutoGravity kicks off subscription service with Mercedes, VW

AutoGravity has entered the subscription service space with the launch of Turn, a program that offers flexible car usage and bundled maintenance, collision insurance and roadside assistance for a monthly payment, Miekie Liebenberg, vice president of business development, told Auto Finance News. Through a webpage or an iOS app, consumers can browse through Turn’s fleet, […]

• Bianca Chan
• October 15, 2019
• Innovation & Technology

Westlake pushes third-party servicing with two-prong strategy

Following its acquisition of SNAAC’s portfolio, Westlake Financial plans to be even more aggressive in the third-party servicing space heading into 2020, Todd Laruffa, vice president of Westlake Advanced Lending and Portfolio Services (ALPS), told Auto Finance News. In addition to servicing portfolios for companies that are exiting the business, Westlake is targeting companies entering […]

• Bianca Chan
• October 14, 2019
• Exclusive, Operations, Risk Management

Ally reveals 5-year remarketing goal

Since pulling together remarketing services into an “end-to-end” solution in March, Ally Financial has revealed to Auto Finance News its target market share for 2024. While it’s still a “fledgling business,” Ally 3PR (short for 3rd-party remarketing) has set his sight on “10% of the overall repossession space,” Director Scott Dumboski told AFN. “If you […]

• Bianca Chan
• October 11, 2019
• Exclusive, Operations

Bank of America to enhance online portal amid volume boost

Bank of America is planning to revamp its online lending portal and "take it to another level," as dealer adoption has spurred a boost in volume, Tim Owens, consumer vehicle lending sales executive, told Auto Finance News. The goal is to create a "Gen 2" version of the portal, which will provide more optionality for […]

• Bianca Chan
• October 9, 2019
• Customer Experience, Exclusive, Innovation & Technology

Toyota Financial Services eyes chatbots, messaging capabilities for 2021

Toyota Financial Services is "in the planning stages” to replace its entire telephony system, which will allow for customer service channels including messaging and chatbots, said Kim Cockrell, vice president of service operations. The Plano, Texas-based lender will move to a cloud-based system in 2020 and “hopefully we’ll see some early winds before 2021,” Cockrell […]

• Bianca Chan
• October 7, 2019
• Customer Experience, Exclusive, Innovation & Technology