Digital channels increase conversion rates, cut funding time
Auto lenders who provide consumers with digital and mobile channels to input verification information can increase loan–conversion rates...
Bianca Chan
Associate Editor
Bianca is a Seattle-based business journalist who delivers deep market reporting to the automotive finance industry. Previously, Bianca covered local news, education, technology, and worked in advertising as a content writer. She graduated with honors from Carleton University, the most reputable journalism school in Canada, with a Bachelor of Journalism and minors in history and sociology.
Chat function bolsters SAFCO’s collection strategy
Subprime lender Southern Auto Finance Co. has experienced communication improvement with its most delinquent customers since implementing a chat function on its...
Wells Fargo to spotlight social media strategy at Auto Finance Sales & Marketing Summit
Auto Finance News is proud to welcome Wells Fargo’s Vice President of Social Media Jennifer...
Attracting talent: How lenders stack their rosters
Last month, the U.S. Department of Labor released a report that reinforced the country’s economic...
SAFCO enters military lending following SNAAC acquisition
Southern Auto Finance Co. (SAFCO) will start originating loans this quarter for military personnel following...
Carvana grows Southwest presence
Online used-car retailer Carvana kicked off the new year by deepening its presence in New...
AI-powered underwriting vendor targets LOS partnerships
Trust Science, an AI-backed credit-decisioning software provider, is hoping to partner with a dozen LOS...
CarMax expands personalized car-buying product, staffs up service centers
CarMax is rolling its customer-driven car-buying experience into Colorado, where customers within a 60-mile radius...
