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Bianca Chan

Bianca Chan

Associate Editor

Bianca is a Seattle-based business journalist who delivers deep market reporting to the automotive finance industry. Previously, Bianca covered local news, education, technology, and worked in advertising as a content writer. She graduated with honors from Carleton University, the most reputable journalism school in Canada, with a Bachelor of Journalism and minors in history and sociology.

PointPredictive launches anti-fraud subscription service

PointPredictive debuted a fraud surveillance subscription service Wednesday, designed to bolster lenders’ fraud defenses by granting access to the company’s analysts and suite of risk-scoring software. By integrating Outsourced Fraud Mitigation, as it’s called, with a loan origination system, lenders can leverage PointPredictive’s scoring solutions and fraud experts to manually review applications to identify fraudulent […]

LendingTree and RouteOne partner to increase indirect loans

RouteOne‘s new integration with LendingTree will likely boost the number of indirect auto loans for lenders and create “incremental sales opportunities for dealers,”  the companies announced this week. With the integration, LendingTree’s platform presents consumers up to five personalized loan offers and funnels those applications to RouteOne, which connects thousands of dealers and lenders with […]

AutoGravity kicks off subscription service with Mercedes, VW

AutoGravity has entered the subscription service space with the launch of Turn, a program that offers flexible car usage and bundled maintenance, collision insurance and roadside assistance for a monthly payment, Miekie Liebenberg, vice president of business development, told Auto Finance News. Through a webpage or an iOS app, consumers can browse through Turn’s fleet, […]

Westlake pushes third-party servicing with two-prong strategy

Following its acquisition of SNAAC’s portfolio, Westlake Financial plans to be even more aggressive in the third-party servicing space heading into 2020, Todd Laruffa, vice president of Westlake Advanced Lending and Portfolio Services (ALPS), told Auto Finance News. In addition to servicing portfolios for companies that are exiting the business, Westlake is targeting companies entering […]

Ally reveals 5-year remarketing goal

Since pulling together remarketing services into an “end-to-end” solution in March, Ally Financial has revealed to Auto Finance News its target market share for 2024. While it’s still a “fledgling business,” Ally 3PR (short for 3rd-party remarketing) has set his sight on “10% of the overall repossession space,” Director Scott Dumboski told AFN. “If you […]

Toyota Financial Services eyes chatbots, messaging capabilities for 2021

Toyota Financial Services is "in the planning stages” to replace its entire telephony system, which will allow for customer service channels including messaging and chatbots, said Kim Cockrell, vice president of service operations. The Plano, Texas-based lender will move to a cloud-based system in 2020 and “hopefully we’ll see some early winds before 2021,” Cockrell […]

Asset value approach to repos props up lender ROI

DALLAS – Lenders need to rethink their approach to repo scorecards and put an emphasis on asset value to increase their return on investment, Primeritus Chief Executive Mike Thomas told attendees at the ALS Resolvion Innovations in Recovery conference last week. Some of Primeritus’s clients have begun to reap the rewards of a value-driven approach, […]
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