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CarMax launches ChatGPT app to enable nationwide searches

Customers can access over 45K vehicles; financing separate

Johnnie Martinez II

CarMax is expanding its customer reach with the launch of an app available in the ChatGPT app store that allows consumers to shop for and sell used vehicles through the AI platform, marking the first such offering by a U.S. auto retailer.   The new app, which is live on the ChatGPT app store, enables users to search CarMax’s nationwide inventory of more than 45,000 vehicles using conversational prompts, according to a Feb. 27 CarMax […]

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