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Auto lenders lean into AI for customer service 

Veros Credit, SameDay use AI to improve customer communication 

Amanda Harris

Auto lenders are incorporating artificial intelligence into their processes to improve customer service automation and credit decisioning while eyeing uses for underwriting.   Subprime auto lenders can use AI to ensure staff and resources are assigned to tasks that help navigate affordability challenges, operational costs and credit risk, Harvey Singh, chief operating officer at Veros […]

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