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Coping with CFPB Exams: The Top ‘Dos and Don’ts’ [VIDEO]

Larissa Padden

servedA company’s legal representation should not be present during an exam from the Consumer Financial Protection Bureau, according to Richard Miller, director of compliance at Hyundai Capital America.

“There’s a different level of animosity that comes with having a separate legal counsel in that role as a participant in the exam. It definitely doesn’t run as smooth as it would without them,” Miller said at the Auto Finance Risk & Compliance Summit in May.

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