Technology
E-contracting origination volume jumps 28%
The adoption of electronically originated auto loans slowed sequentially in the third quarter but remained elevated on a year-over-year basis,...
Ford Credit to launch platform for data-driven insights in 2025
Ford Credit in 2025 will be looking to leverage consumer data to improve communications with borrowers and streamline customer service....
Capital One looks to raise the bar on technology
PLANO, Texas — Capital One Auto Finance is exploring ways to improve its dealer-facing Navigator Platform using chatbot technologies and...
Chase Auto speeds e-contract funding to minutes
Chase Auto has cut funding time to minutes using technology, and expects more contracts to be funded faster by yearend. ...
2 ways AI can assist lenders with compliance
Artificial intelligence can help auto lenders streamline compliance while making operations more efficient. Here are two ways lenders are employing...
Impact of digital retail solutions on used-vehicle market
The used-vehicle market has undergone significant transformation in recent years, driven by the rise of digital retail solutions. As consumer...
Auto lenders lean into AI for customer service
Auto lenders are incorporating artificial intelligence into their processes to improve customer service automation and credit decisioning while eyeing uses...
Ally faces legal battle after data breach
Ally Financial faces two class action lawsuits in the wake of a data breach earlier this year. Plaintiff Sebastian Owens, among others...
