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APR 48 Mos.
Lenders can save time and reduce collection costs by leaning on intelligent virtual agents to provide 24-hour service to consumers. An intelligent virtual agent (IVAs) is a voice chatbot that can replace a human to assist a consumer on the phone at any time, Bryce Payne, director of business development at contact center company TCN, […]
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Auto lender Arivo Acceptance wanted to develop new software faster, so it enlisted a group mainly comprised of interns with...
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David Thompson
David Thompson
David Thompson
