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Chase Auto eyes automated booking, AI improvements 

About 80% of applications are decided within minutes  

Amanda Harris

Chase Auto is deploying AI in 2026 to fully automate the contract booking and funding process while modernizing its technology stack and growing its refinance business.  With automation, 80% of Chase Auto applications are decided in minutes, compared with 60% a few years ago, Mike Douglas, head of retail and consumer, told Auto Finance News.  “You don’t want to slow the process down, especially for people with great credit and who have a high expectation that they’re going to […]

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