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Capital One is employing autonomous agentic AI at dealerships to make it easier for car buyers to receive information, schedule test drives and compare vehicles online. The bank is rolling out Chat Concierge, an agentic AI tool that answers customers’ questions and can help consumers schedule test drives, compare available cars and explore financing options […]
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Auto lender Arivo Acceptance wanted to develop new software faster, so it enlisted a group mainly comprised of interns with...
Extra-long car loans can lower consumers’ monthly payments, but they also keep dealers from selling vehicles to those customers for...
Alternative asset management firm Bayview Asset Management in the past five years has purchased about $25 billion in auto collateral through bulk...
Luxury vehicle dealerships are fighting a rapidly growing scam in which fraudsters impersonate delivery companies to steal vehicles. Kalamazoo, Mich.-based...
David Thompson
David Thompson
David Thompson
