Digital self-service in banking is not about customer service, but rather, customer engagement – or at least it should be. That’s the upshot from the latest webinar hosted by Center for Auto Finance Excellence entitled Digital Lending for Auto Finance: What Do Customers Really Want?
Wells Fargo head of auto originations strategy IDs 3 ways to fight AI-based fraud
BY Amanda Harris
~ August 6, 2026
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Fraudsters are using AI to fabricate income statements and proof of residence, exacerbating fraud risk as dealerships...






