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Consumer confusion prompts 22% increase in vehicle finance complaints to CFPB in 2020

Complaints will likely continue to rise as loan modification programs end

byAmanda Harris

March 29, 2021

in Risk Management

Reading Time: 2 mins read

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Consumer confusion prompts 22% increase in vehicle finance complaints to CFPB in 2020

Complaints will likely continue to rise as loan modification programs end

Watch: GM Financial turns to artificial intelligence to enhance customer experience

Weekly Wrap: Pass-through agreements and the upside of chip shortages

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