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Powersports dealers are placing greater emphasis on customer service as a new wave of riders enters the market, reshaping how units are sold, financed and supported. First-time buyers and returning former customers make up a growing share of showroom traffic, Jay Le, general manager at Lemon Grove, Calif.-based powersports dealer Onyx Moto, told Auto Finance News. These customers, he said, often require more education and hands-on support […]
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David Thompson
David Thompson
David Thompson
