The Consumer Financial Protection Bureau weighs heavily on the minds of the industry — it dominated the Auto Finance News headlines in 2014 — and now auto lending and leasing complaints filed with the CFPB can now be seen in real time on AutoFinanceNews.net, as of yesterday.
Consumers’ issues are shown via the bureau’s interactive complaint portal, which AFN has sorted in order to provide the most relevant information to auto finance executives. You can view the data here.
AFN analyzes the data twice a year, and the full-year results will be featured in the magazine’s February issue.