The United Services Automobile Association, the financial services company serving members of the U.S. armed forces, released an update to it app Tuesday that allows customers to, among other things, refinance their auto loans from their mobile devices. Available for Androids, Windows phones, iPhones, and iPads, USAA’s new app will enable users to not only transfer funds, and make payments, but customers will also be able to apply for, or review their auto loans with a few taps of the finger. Paperless loan processes are typically thought to be difficult to achieve, particularly on the tiny screen of mobile phones. With financial centers in only 11 states, USAA is known for its strong virtual presence and has long been an advocate of direct marketing and digital banking.
