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Ally to lead innovation workshop at AFS

Every company wants to be on the forefront of innovation, but practically, it can be hard to pinpoint exactly what that looks like. Kirsten Elsworth, senior director of business systems, data and analytics at Ally Insurance, will address that issue in the Innovation Workshop at the Auto Finance Summit 2019. During the workshop session, Elsworth […]

Longer-term loans weigh down USAA securitization

Nearly two-thirds of the loans in USAA’s first asset-backed securitization of the year have terms longer than 60 months — a first for the company, according to a Moody’s Investors Service pre-sale report published Tuesday. In the $503 million transaction, 64% of loans have an original term greater than 60 months, which is the highest proportion of […]

USAA, Credit Unions Targeted in Fraudulent Auto Loan Scheme

USAA, Navy Federal Credit Union and Pentagon Federal Credit Union were three of nine financial institutions hit with a fake car loan scheme perpetrated by two conspirators. The fraudulent acts racked up more than $2.6 million in auto loans. The scheme was committed from “at least” August 2014 through April 2018, according to court documents […]

TrueCar Releases Tool to Guarantee Trade-In Values

Online car-pricing service TrueCar has launched a trade-in valuation tool meant to drive consumers to its dealer partners and, subsequently, boost origination volume for lenders. Consumers plug information about their vehicles into the tool, which then generates a guaranteed trade-in value powered by Galves Accu-Trade. “We’re able to take that information, which is inclusive of […]

Chase Auto, USAA, Bank of America on Direct Lending and Improving Dealer Relations [VIDEO]

Direct lenders are coming up with innovative strategies to provide customers with a better experience while maintaining a stronger working relationship with dealers. Lenders from well-established auto financing institutions participated in a panel discussion at the 18th Annual Auto Finance Summit to discuss those issues, as well as how to keep their customers from being “flipped.” “The potential of […]

How USAA Is Improving Experiences for Members [VIDEO]

USAA has specific objectives around customer service and simplifying the consumer-facing loan application process. The bank’s priorities heading into 2019 are to continue to provide an end-to-end digital experience for members to find and finance cars. “As a direct lender, we facilitate the process from research to enabling that member to apply online, decisioning that […]

USAA Mulls Future of Augmented Reality App as Pilot Nears Finish Line

USAA Bank is establishing itself as an innovative competitor in the direct lending space with its augmented reality app pilot — a move meant to provide consumers with a holistic approach to the car-buying experience, Renee Horne, vice president of consumer lending experiences, told Auto Finance News. “USAA doesn’t go through dealerships like many of […]
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