Creating a personalized approach to customer communication
Gone are the days of reaching out to customers solely via mail or phone. WhatsApp, Facebook Messenger, and live chats ...
Gone are the days of reaching out to customers solely via mail or phone. WhatsApp, Facebook Messenger, and live chats ...
Regulatory changes in the financial services sector may move at a snail’s pace, but actions taken in 2019 signal advances ...
Auto loan losses are poised to rise — but not because consumers are failing to make payments. The issue runs ...
(L-R): Nicole Casperson, Deputy Editor, Auto Finance News; Bob Beatty, Executive Vice President, Customer Experience, GM Financial; Carrie McNamara, National ...
A trio of executives from GM Financial, Toyota Financial Services, and Veros Credit are set to discuss tips for creating ...
While the Consumer Financial Protection Bureau mulls industry feedback on its proposed amendments to the Fair Debt Collection Practices Act, ...
© Can Stock Photo / ccaetano In an effort to combat fraud, Veros Credit has adopted PointPredictive’s machine-learning fraud scoring ...
Nonprime lender Veros Credit LLC is seeing lenders pull back compliance initiatives amid the current deregulatory environment, Chief Legal Officer ...