Quality Relationships Key to Dealer Satisfaction, Study Shows
A lender’s ability to establish a "productive" relationship with a dealer is now key to garnering dealer satisfaction, said Jim Houston, ...
Tag: J.D. Power and Associates
Rates Won’t Derail Record 2016 Auto Sales, Analysts Say
Despite slightly higher interest rates, U.S. auto sales are headed for another new record in 2016, on top of forecasted record ...
Buyers Stick With Longer Loans, New Cars, Despite Higher Sticker Prices
On paper there’s cause for concern that higher sticker prices on new cars could drive customers to settle for used ...
Loans Are Longer, Prices Are Higher, According to J.D. Power
Longer loans are “ubiquitous,” new vehicle sales are forecast to rise, and lease maturities are growing significantly. That’s the take ...
Fast Funding Will Keep Dealers Satisfied
Relationships and funding speed were the two main factors affecting auto lenders’ rankings in J.D. Power’s annual U.S. Dealer Financing ...
Trucks Outperformed Cars in the Used Market
As depreciation returned to the used market, cars fared worse than trucks, according to May’s Used Car Guide, recently released ...
January Vehicle Sales Projected to Hit 10-Year High
2015 has started right for retail sales. January new vehicle sales are expected to reach 932,100 units, for a SAAR of ...
Service is Key to Consumer Loyalty, J.D. Power Says
Customer service is key for auto finance companies looking to retain consumers for future purchase, according to the J.D. Power ...
