Financial institutions looking to improve customer experience should be cognizant of consumers’ needs and desires when developing new products and solutions.   Consumers are emotionally tied to the experience they have with a product rather than the product itself, Vivek Bedi, founder...

NEW YORK CITY — Lenders are increasingly partnering with fintechs to update their legacy systems, but fostering successful partnerships requires strong collaboration at all levels of the organization. “For more banks to do this well, they need to understand technology. And...

FinovateFall 2022  NEW YORK CITY — Lenders who aren’t tapping into underserved markets are leaving money on the table, but by leveraging alternative data sources financiers can expand their consumer base while helping to improve financial inclusion.   © Can Stock...

The Community Reinvestment Act (CRA) was designed to increase credit access to low- and moderate-income individuals (LMI) and neighborhoods, but will implementing it in auto finance achieve its desired outcome?   Regulators are intent on bringing CRA requirements to auto finance, but...

Kristina Bolte, vice president of dealer services for digital, direct and alliance programs at U.S. Bank, leans on her background in sales, marketing and consumer experience to lead with compassion and inspire motivation.  Bolte has been at the bank since 2011,...

A recession should lead to wider spreads – but ABS spreads fell for second consecutive straight week. Weekly asset-backed securities (ABS) spreads have posted a slight retreat for the second week in a row, despite additional hawkish moves by the Federal...