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Customer experience: acceleration or speed bump?
In the car-buying journey, does the experience you provide your customers accelerate your business or become another speed bump on...
Financing: make it easy, make it fast
When it comes to borrower’s financing, lenders and dealers must make it easy and make it fast. The ability of...
Has the FDCPA’s Scope Been Expanded?
What debts are subject to the protections of the Fair Debt Collection Practices Act? One would think that funds received...
Investor caution demands greater assurance from companies
Investors are more cautious than ever regarding where they invest their funds. They’re looking for assurance that their investments will...
Transitioning away from Libor
Libor, the London Interbank Offered Rate at which leading London banks borrowed from each other on a short term, unsecured...
Grit and innovation: How the auto industry survived the pandemic
A look back at history reveals automakers around the world consistently take quick action to support their local communities and...
