Financial institutions can make better use of data to identify and solve internal challenges.  “There's data that is trapped inside your organizations that's dying to be liberated and made actionable,” Paul Hockel, technology vice president at General Dynamics Information Technology, said...

TD Auto Finance President and Chief Executive Andrew Stuart is using his vast auto industry experience to guide his team through an evolving macroeconomic environment.  Andrew Stuart, President and CEO, TD Auto Stuart’s love of cars drove him to a career...

Lenders spend countless hours manually verifying loan applicants’ information — specifically, income, residence, employment and proof of insurance. In addition to verifying consumer information, there is ample work required to review deal jackets and corresponding ancillary product contracts, such as vehicle...

Superior customer engagement is defined by an experience that lets users resolve their issues, address their challenges and achieve their goals easily and efficiently in a way that feels natural.   In the automotive finance sector, better engagement can mean using automation...

Last month, I reported on how the regulatory year progressed in 2022. I suppose in 2023 we should be accustomed to surprises, but the industry can still prepare for certain trends in the market and in regulatory oversight to continue. Without...

Leslie Wims Morris, president of private label captive finance at Chase Auto, sees opportunity for growth in Chase’s auto business amid high interest rates, supply chain disruptions and overall macroeconomic uncertainty affecting the current automotive market.  “What's particularly exciting to me...