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How to leverage analytics for more effective marketing
Editor’s note: This column first appeared in the March issue of the magazine, prior to the coronavirus outbreak in the U.S. Technology and demographics are changing borrowers’ expectations of the...
Financiers should prepare for added SCRA claims
As the COVID-19 virus pandemic evolves, certain more specific effects are becoming more likely. One of these may result in a significant increase in requests for relief, and the applicability...
Advertising red flags: What to avoid
For marketing to be effective, in addition to reaching your customers, it also must comply with regulatory requirements. The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC)...
Mitigating risk in pulling credit reports
Recently, there has been an uptick in lawsuits involving dealerships pulling consumer credit reports. Some have resulted in payments of six figures. In addition, there is always a chance that...
DOD grants joint NADA/AFSA petition to withdraw Q&A 2 from 2017 MLA interpretive rule
The U.S. Department of Defense (DOD) has granted a joint petition filed by the National Automobile Dealers Association (NADA) and the American Financial Services Association (AFSA) to withdraw Question and Answer (Q&A)...
