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Predicting the top compliance issues for 2020
Wow, 2019 has blown by, and we now turn our sights to 2020 — a new decade. Building on my 2019 Year in Review December column, let’s explore some possible...
Enforcing non-waiver clauses in contracts: Proceed with caution
Most contracts include provisions called “non-waiver” clauses that are meant to preserve one party’s claims under the contract in the event that the party fails to take action with respect...
5 Questions With… Brian Allan of HyreCar
Those who know Brian Allan, senior vice president of strategic partnerships at HyreCar, know that he is a man of few words — but deliberate words, nonetheless. Widely regarded in...
How dealers earn incremental holiday revenue by targeting rideshare drivers
Depending on the source, somewhere between two to four million drivers are actively driving in the “gig-economy” ridesharing industry in the U.S. – not including self-employed food and package delivery...
New year, new decade… new customer experience strategy?
With the end of 2019, we’re saying farewell to a decade of big changes in just about every industry, including auto finance. One big shift that businesses have made since...
