New year, new decade… new customer experience strategy?
With the end of 2019, we’re saying farewell to a decade of big changes in just about every industry, including...
The best marketing strategy in lending
As the year draws to a close, it’s natural to start thinking about gratitude — holiday travel, social media feeds...
How to leverage data and analytics to enhance the customer journey
It’s no exaggeration that the data revolution has transformed just about every industry. How data can be analyzed and used...
An inside look at 2 new credit scoring models
Ever since the concept of loaning money was conceived, lenders have been trying to find the ideal way to predict...
An inside look at 2 new credit scoring models
Ever since the concept of loaning money was conceived, lenders have been trying to find the ideal way to predict...
How different insurance options impact customer experience
When buyers sign the paperwork for a vehicle purchase, they probably breeze right past the part where they promise to...
