Digital labor technologies, like robotic process automation (RPA) and artificial intelligence (AI) have the potential to transform the delivery of processes in the front, middle,...

For the sixth straight year, auto leasing gained in popularity among consumers.* Lenders and dealers have capitalized on the popularity...

Just this month, top leaders at Black Book announced a downward trend of retention values on used vehicles triggered primarily by...

Few would dispute the auto-buying decision journey is switching into high gear digitally, with research from IHS suggesting consumers spend...

Few would disagree with the notion that the only thing changing faster than technology is consumer expectations.  When it comes...

It goes something like this: borrower finds the vehicle of their dreams, borrower signs on the dotted line, receives the...

Contrary to popular belief, a recent Fiserv study found that a majority of borrowers are not asking for a completely...

Many of us have fond memories of the 1980s – listening to Van Halen cassette tapes, watching “Dallas,” “The A-Team”...