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CPS AI voice bot to target collections 

Subprime lender using document processing AI to fund deals faster 

Amanda Harris

Consumer Portfolio Services is using artificial intelligence to improve collections, streamline communication with consumers and fund deals faster. Irvine, Calif.-based CPS will launch its conversational AI voice bot across the lender’s servicing branch within the next two weeks following a pilot, Mike Lavin, president, chief operating officer and chief legal officer, told Auto Finance News.   […]

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