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Tesla Pivots to Online-Only Sales Model

Joey Pizzolato
Tesla Model 3 (Via Tesla)

Tesla will be shifting its worldwide sales model to an online-only platform, starting with North America, the company said in a statement last week.

The electric OEM will also be closing many of its brick-and-mortar dealerships, leaving “a small number of stores in high-traffic locations remaining as galleries, showcases, and Tesla information centers,” the company said. The announcement comes in tandem with the unveiling of a new price point for the company’s Standard Model 3 sedan — starting at $35,000.

The shift to an online-only platform, along with other cost-cutting measures, has allowed Tesla to reduce the starting price point of its fleet by 6%. In an internal email, Chief Executive Elon Musk defended the decision to shift to an online-only sales model by pointing to two key sales statistics from 2017:

“Last year, 78% of all Model 3 orders were placed online, rather than in a store, and 82% of customers bought their Model 3 without ever having taken a test drive.”

Tesla also intends to bolster its value proposition by further investing in its same-day, straight-to-consumer servicing system.

A Tesla spokeswoman declined to comment further.

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