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Lenders bump up staffing levels despite pandemic

Auto finance staffing grew 12.7% in 2020

Marcie Belles

Despite some lenders’ cutbacks in sales, funding and repossession, auto finance staffing grew 12.7% last year, according to data analyzed by Auto Finance News. The most popular departments to add staff were servicing and customer service.  Carvana notched the greatest growth in employee headcount — 42.0% — in 2020. It tacked on about 3,000  employees […]

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