Listen: Upstart SVP Jeff Keltner discusses the pitfalls of digitization-first approach

Where lenders go wrong and how automation can help

Listen: Upstart SVP Jeff Keltner discusses the pitfalls of digitalization-first approach

Image by CanStock

When one doctor’s office switched to virtual office visits during the COVID-19 pandemic, nurses were given iPads and sent into private rooms to connect with patients over Zoom, then waited for the doctor to make his rounds to each iPad. While this example of an effort at digitization appears quaint, it exemplifies the perils of […]

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