Nissan Motor Acceptance Corp. Consumer Debt Vice President of Operations Mike McConnell has a seen a lot of change in the industry in the course of his nearly 32 years working within automotive sales and finance.
When McConnell initially joined the auto space, there was one computer in the office and everything was manual — from pulling credit scores to underwriting, he told Auto Finance News. “It’s amazing when I tell people that today, because they look at you really funny,” he said.
McConnell, who serves as vice president of operations for NMAC — a position he assumed in April 2016 — is slated to retire Aug. 31. McConnell will be replaced by Andres de la Parra, NMAC’s vice president of corporate planning and financial products.
Since his start in the industry, the internet made financing faster for customers and dealers, and the relationship between direct and indirect lending has narrowed, he said. These trends are set to continue, as technology reshapes auto finance, he added.
