Since the early- to mid-1990s, auto finance companies and car dealers have increasingly incorporated mandatory, pre-dispute arbitration clauses into the documents that consumers sign in connection with credit transactions. “Mandatory,” because the consumer and the creditor agree that all disputes will be arbitrated, or that at the request of either party, all disputes will be arbitrated. “Pre-dispute,” because the parties agree to arbitration before the dispute arises.
Regulators cast wider net for deceptive auto finance pricing, advertising
BY Amanda Harris
~ October 21, 2026
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Recent allegations against vehicle comparison-shopping platform CarGurus highlight a regulatory...






