AutoGravity is prioritizing the implementation of new security features for its mobile app as part of its digital roadmap this year, in addition to exploring uses for biometrics, the company’s new Chief Technology Officer Sheng Wang said during episode 6 of The Roadmap.
One of the natural “blocking points” in the online consumer finance process is when the company asks for a Social Security number. Wang is working to make sure the consumer “feels comfortable” inputting that sensitive data into AutoGravity’s app.
“We know customers are concerned about security,” she said. “We want to make sure they feel secure just like our lenders.”
Additionally, AutoGravity uses touch ID for user logins and will “explore” other uses of biometrics in 2018, Wang said.
