Top elements of a successful customer experience strategy
With an increasing number of consumers as comfortable buying cars online as they are ordering...
New Webinar Offers Tips to Make Compliance Training Fun
Making compliance training fun seems impossible — and expensive — but there are simple ways...
Dropping Used-Vehicle Prices Is ‘Barely’ a Positive Sign [VIDEO]
Used-vehicle prices have been on a wild ride lately, but will dropping prices be a...
FTC Attorney Discusses Civil Investigative Demand [VIDEO]
Communication is key with respect to the compulsory process, said Colin Hector, an attorney at...
New Webinar Explores How to Boost Dealer Relations
Auto lender Flagship Credit Acceptance, and loan portfolio buyer Innovate Auto Finance detailed the kinds...
WEBINAR: Digital Lending for Auto Finance: What Do Customers Really Want?
Digital self-service in banking is not about customer service, but rather, customer engagement — or at...
WEBINAR: The Key to Marketplace Lending is the Digital Platform
The opportunities that exist in marketplace lending can be credited to the digital platforms that...
WEBINAR: Embrace Technology to Engage Consumers
Smartphones are “the future” when it comes to customer engagement, Joel Kennedy, co-founder and chief...
