JPMorgan Chase names Piepszak COOÂ
JPMorgan Chase today promoted Jennifer Piepszak to chief operating officer.   Piepszak, who has been serving as co-CEO of the company’s ...
Tag: USAA
Chase Auto’s Mike Douglas to lead dealer services, other staff movesÂ
Mike Douglas will oversee Chase Auto’s commercial and retail businesses as the bank’s new head of dealer services.  Effective this ...
USAA eyes ‘1-click’ mobile auto applicationsÂ
USAA is improving its mobile app during the next 18 months to allow for a fully digital loan application experience. ...
Rates continue to pressure refinance savings
High interest rates are leading to lower savings for consumers when they refinance their vehicle, but consumer interest remains mixed ...
5 questions with … Mark Pregmon, VP of consumer lending at USAA
USAA Vice President of Consumer Lending Mark Pregmon aims to lead his team with humility and a servant leadership mindset ...
USAA ‘cherry-picking’ assets as auto finance competition heats upÂ
USAA is strategically financing certain vehicle types as banks and independent auto finance companies face a challenging market driven by ...
Lemons to lemonade: Leveraging complaints for enhanced CX
Whether you’re serving at a restaurant, hawking tickets at the movie theater, selling a car at a dealership, or providing ...
Lemons to lemonade: Leveraging complaints for enhanced CX
Whether you’re serving at a restaurant, hawking tickets at the movie theater, selling a car at a dealership, or providing ...
