Lenders name four underwriting focus areas in 2026Â
Auto lenders are eyeing data use, improved decisioning, falling interest rates and strategic growth headed into 2026 on the heels ...
Tag: USAA
USAA’s Scott Serpico joins Auto Finance Summit 2025Â
Auto Finance News is pleased to announce that Scott Serpico, associate vice president of product management and pricing in USAA’s ...
USAA names Brian Goldman chief risk officerÂ
USAA on May 14 named Brian Goldman as the lender’s new chief risk officer, effective May 27. Goldman joins USAA ...
Retailers, lenders target automated payments, AI support
Lenders and retailers are focused on automating payments wherever possible and using AI for customer communication and servicing. Retailer Carvana ...
USAA melding human, AI interactionsÂ
USAA is testing ways to improve the digital experience and identify when human intervention is necessary, Scott Serpico, associate vice ...
USAA aims to ‘unplug the keyboard’ with gen AI
Financial services giant USAA is looking to deploy AI and gen AI throughout its operations rather than implementing it to perform specific ...
Auto lenders note uptick in fraud after record year of exposure
Auto lenders are seeing a jump in fraud, with exposure across the industry hitting a record level in 2024. Â ...
How USAA is investing in tech to speed the loan process Â
USAA is implementing new technology to speed the loan application and approval process as the lender projects flat auto origination ...
