TD Auto to Launch Dealer Portal This Fall

TD Auto Finance is launching TD Dealer Hub, a new portal aimed at improving the dealer experience, President and Chief Executive Andrew Stuart told Auto Finance News. TD hopes the portal — slated for launch this fall — will help dealers more easily interact with and connect in real-time with the bank, Stuart said. “Customer […]
  • Natalie Mattila
  • September 21, 2017
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New-Market Drop Prompts TD to Shift Mix

TD Auto Finance shifted its new-to-used mix in favor of used vehicles last year amid a “deteriorating” new-car market, President and Chief Executive Andrew Stuart told Auto Finance News. Year-to-date, TD Auto is financing 56% used and 44% new, on a unit basis — a “significant change” from the lender’s previous mix of about 40% […]
  • Natalie Mattila
  • September 7, 2017
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Top 6 Auto Finance Operational Changes to Watch

While lenders, of course, have to focus on lending practices, compliance, and risk management to remain successful in this space, many business owners know employee operations and customer service are just as important. There have been several operational moves among large lenders and shifts in customer service trends over the past year, and financial institutions […]
  • William Hoffman
  • August 31, 2017
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TD Auto Monitors Fintech Startups

TD Auto Finance is keeping a close eye on fintech startups as it evaluates “opportunities that might exist” for auto refinance and private-party transactions, President and Chief Executive Andrew Stuart told Auto Finance News. TD Auto is already “in discussions” with several fintech players to evaluate “where that might go,” Stuart said. However, the lender […]
  • Natalie Mattila
  • August 24, 2017
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Lenders Focus on Dealer Relationships, JD Power Survey Finds

After years of focusing on the haste of decisioning and funding to dealers, lenders have largely met those expectations on speed and should refocus on communication and relationships, according to the results of J.D. Power and Associates’ 2017 U.S. Dealer Financing Satisfaction Study. “As everyone rushed to be fast, they lost track of [the fact […]
  • William Hoffman
  • August 18, 2017
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TD Auto Reduces 2Q Provisions 11% Amid Lower Losses

TD Bank Group lowered its provisions for U.S. auto credit losses by 11% in the second quarter — to $54 million — compared to the prior quarter amid improvements in collections and fewer subprime loan volume, according to the company’s second quarter earnings for the three months ending in April.  However, U.S. auto provisions are still up 74% […]
  • William Hoffman
  • July 18, 2017
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TD Grabs Opportunity in Used Financing, Recognizes Risk

Used car values are a “double edged sword” for TD Auto Finance, as the company has shifted its mix to include a higher volume of used vehicles, said Chris Howard, head of the company’s U.S. product group. Around the fourth quarter of 2015, TD began a strategic shift in its credit mix to more prime […]
  • William Hoffman
  • May 8, 2017
  • 2

ARGO Launches Retail Finance Program With Dealer Direct, TD Auto

Extreme terrain vehicle manufacturer ARGO signed an exclusive multi-year agreement to launch its first-ever retail finance program with Dealer Direct — the powersports division of Batesville, Ark.-based First Community Bank — and TD Auto Finance in Canada, Kevin Asselin, ARGO’s vice president of sales and marketing, told Powersports Finance.
  • Natalie Mattila
  • January 9, 2017
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TD Auto Sets Sights On Refinance, Private-Party Transactions

TD Auto Finance is considering opportunities in auto refinance and private party transactions, and so long as it can figure out a way to leverage its base of customers, “we’d definitely do it,” President and Chief Executive Andrew Stuart told Auto Finance News. “It’s something that we’re definitely considering and [watching] where it’s going to […]
  • William Hoffman
  • December 23, 2016
  • 2

TD CEO: Lenders Manage Subprime Responsibly

The auto finance industry, as a whole, is being “disciplined and very careful,” particularly in subprime, despite the market’s view that lenders “are back to the go-go days that we’ve seen in the past,” Andrew Stuart, TD Auto Finance’s president and chief executive said. “Subprime is not something that we participate in at TD, but my feeling is that most […]
  • Larissa Padden
  • September 15, 2016
  • 0
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