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Building and retaining customer loyalty in the digital age

June 27, 2019

Technology is playing a more prominent role in auto financing as car buyers increasingly look for lenders to provide digital ...

The Unexpected Effects of a Shrinking Sedan Inventory

byLynn Hess

April 15, 2019

The butterfly effect is the idea that what seems like a small change in a system can lead to larger ...

How Personalization Leads to a Better Borrower Experience

byLynn Hess

February 27, 2019

Welcome to the personalization revolution. Generic campaigns and mass-market offers are approaching obsolescence as marketers in all industries, including financial ...

State National Companies Signs On as Customer Experience Partner for Auto Finance Excellence

byNicole Casperson

February 15, 2019

Auto Finance Excellence, a sister service of Auto Finance News, is proud to announce State National Companies as the official ...

How to Connect With Car Buyers of All Ages

byLynn Hess

January 22, 2019

From the January issue: Aligning customer experience initiatives with the proper demographic is essential for lenders, and there are ways to ...

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Tag: state national

Building and retaining customer loyalty in the digital age

The Unexpected Effects of a Shrinking Sedan Inventory

How Personalization Leads to a Better Borrower Experience

State National Companies Signs On as Customer Experience Partner for Auto Finance Excellence

How to Connect With Car Buyers of All Ages

The Roadmap Podcast

Stay Informed with Our Newsletters

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