Southern Auto Finance Co. | Auto Finance News | Auto Finance News

Safco Integrates Chat, Omnichannel Payment Features

Southern Auto Finance Co. is leveraging new communication strategies to bolster customer support, Chief Executive George Fussell told Auto Finance News.   The Fort Lauderdale, Fla.-based lender launched chat capabilities on its website last month to direct and address customer inquiries. Currently, customer service representatives manage the chat feature, but Fussell noted that machine learning […]

SAFCo Nabs Former Exeter Exec to Head Risk Management

Southern Auto Finance Company, a Fort Lauderdale, Fla.- based nonprime lender, has hired Karyn Lentz, a former Exeter Finance Corp. executive, to be its new senior vice president  of risk management and credit policy, according to a report published yesterday. At Exeter, where she held the same title, Lentz was responsible for setting and administering pricing […]