11 Executives Offer Predictions for 2018

From the expansion of mobility services to technology enhancements and continued depreciation of used-car values, a lot has been stirring in the auto finance space this year. And even more change is anticipated next year, according to some executives in the auto finance sector. Auto Finance News asked eleven executives, “What are your predictions for […]
  • Natalie Mattila
  • December 28, 2017
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Southeast Toyota Finance to Add Text, Email Notifications to Loan Payment Portal

Southeast Toyota Finance plans to launch a website tool in 2018 that will allow borrowers to take more control over the payment preferences on their auto loans, said Vice President of Operations Michael Hollis. The company primarily uses calling for payment reminders, but the new system will give consumers the ability to choose between call, […]
  • William Hoffman
  • December 19, 2017
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Troubled Waters: Hurricanes Strain Vehicle Inventory, Boost Used Values

In the wake of the recent hurricanes — Harvey in Texas and Irma in Florida — the industry is beginning to recover, with an uptick in sales and a boost in used-car values on the horizon. “On the volume impact, we expect Harvey and Irma to [negatively] impact volume in September by less than 10%,” […]
  • Natalie Mattila
  • October 23, 2017
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Used Cars, Incentives Propel Originations at Southeast Toyota Finance

Southeast Toyota Finance saw a 5% year-over-year rise in total originations in the second quarter, thanks to “attractive incentives” and increasing consumer demand, said Dan Chait, president of World Omni Financial Corp., which oversees the captive. “Additionally, we’ve seen growth in used-retail financing as a result of certain program enhancements, and we have captured some […]
  • Huixin Deng
  • August 23, 2017
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Southeast Toyota Finance May Tighten Credit

Southeast Toyota Finance, is mulling modest modifications to underwriting and programs this year to reduce risk, said Dan Chait, president of World Omni Financial Corp., which oversees the captive. Lenders across the industry are tightening credit to reduce risk, Chait told Auto Finance News. “We realized this [trend] is just a change in the cycle,” […]
  • Huixin Deng
  • August 11, 2017
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World Omni Launches Call Center Tool to Enhance Customer Experience

World Omni Financial Corp. continues to invest in technology to improve customer services, following the launch of its new call center tool, President Dan Chait told Auto Finance News. “To better serve our customers, we roll out enhancements in our system every few months,” he said. “We focus on improving the functionality and make this […]
  • Huixin Deng
  • August 9, 2017
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World Omni to Make Big Push on Tech, Analytics in 2017

The auto finance market is moving faster than expected for World Omni Financial Corp., which is why the lender is focusing much of its efforts in 2017 on data integration and utilizing analytics, said Alfredo Cateriano, vice president of risk management, data, and analytics. “Our biggest challenge at World Omni, as within the data and […]
  • Natalie Mattila
  • March 16, 2017
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World Omni Boosts Customer Communication Efforts

World Omni Financial Corp. and subsidiary Southeast Toyota Finance are enhancing customer communication efforts to better serve multiple generations and move the company closer to a multi-channel platform, said Ed Brown, World Omni’s group vice president of operations. “We hear a lot about millennials,” Brown told Auto Finance News. “We are spending a lot of our strategy looking […]
  • Natalie Mattila
  • August 22, 2016
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