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A Chase bank branch in New York, U.S., on Thursday, Jan. 13, 2022. JPMorgan Chase & Co. posted a decline in trading revenue that was steeper than analysts expected, and both commercial and consumer loans fell from a year earlier.

Comfortable with being uncomfortable: Shared leadership lessons from year one

February 22, 2022

It was February 2021, my first month as Chase Auto’s chief marketing and customer experience officer. I was only beginning ...

Chase Auto Looks to Boost AI Initiatives, CEO Says

Former USAA leader Renee Horne joins Chase Auto

byAmanda Harris

July 27, 2021

Renee Horne has taken a new role with Chase Auto after more than eight years leading USAA’s portfolio management strategy. ...

Executive Dialogue: The road back

byJJ Hornblass

March 15, 2021

Senior executives from some of the nation’s largest auto financiers gather to discuss the industry’s trajectory and strategies for overcoming ...

USAA’s Renee Horne returns to the Auto Finance Summit speaker faculty

byAmanda Harris

March 26, 2024

Auto Finance News is pleased to announce that Renee Horne, USAA’s vice president of consumer lending experiences, is returning to ...

Dealers Benefit From AutoGravity Partnership, NMAC Exec Says

NMAC’s Cullum joins AFS speaker faculty

byAmanda Harris

June 17, 2020

Nissan Motor Acceptance Corp. President and Chief Executive Kevin Cullum will kick off the 2020 Auto Finance Summit on Oct. ...

‘Be your authentic self,’ Renee Horne urges execs at 2019 Women in Auto Finance Luncheon

byNicole Casperson

December 4, 2019

Renee Horne, vice president of consumer lending experiences, USAA Federal Savings Bank (right) and Nicole Casperson, deputy editor, Auto Finance ...

Delivering the Digital Customer Experience

byNicole Casperson

March 17, 2021

What lenders need to know about customizing mobile apps and app integration Social media do’s and don’ts Augmented reality, video ...

How USAA Is Improving Experiences for Members [VIDEO]

byMonica Melton

December 27, 2018

Via Flickr USAA has specific objectives around customer service and simplifying the consumer-facing loan application process. The bank’s priorities heading ...

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Tag: Renee Horne

Comfortable with being uncomfortable: Shared leadership lessons from year one

Former USAA leader Renee Horne joins Chase Auto

Executive Dialogue: The road back

USAA’s Renee Horne returns to the Auto Finance Summit speaker faculty

NMAC’s Cullum joins AFS speaker faculty

‘Be your authentic self,’ Renee Horne urges execs at 2019 Women in Auto Finance Luncheon

Delivering the Digital Customer Experience

How USAA Is Improving Experiences for Members [VIDEO]

The Roadmap Podcast

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