Prestige Financial Services | Auto Finance News | Page 2 | Auto Finance News - Part 2

Prestige Postpones Direct-Lending Upgrades to Add Functionality

Prestige Financial Services has delayed until Oct. 10 the launch of its website and mobile app upgrades, Chief of Operations Rich Hyde told Auto Finance News. However,when launched, the new site is expected to boost direct-to-consumer loan originations, he added. Direct loan originations “haven’t grown much,” Hyde said, because “we’ve sort of held it back until we […]

Prestige to Make Digital Push

Prestige Financial Services will debut upgrades to its website, which will feature educational videos, and roll out a new version of its mobile app, in 60 to 90 days, Chief of Operations Rich Hyde said. The upgrades come on the heels of a “strong” response to text-message-based collections activity, he added. The current app — […]

Pelican to Offer Text Payment Options

Pelican Auto Finance will soon offer pay-by-text to its customers after partnering with Solutions by Text, Chief Compliance Officer Joel Kennedy told Auto Finance News. This is part of a wholesale upgrade of its merchant services toward a self-service philosophy for customers, he added. “It’s about customer self-service, making everything as mobile as possible,” Kennedy said. Federal regulation allows lenders to […]

CPS Implements Text and Tablet Apps for 2Q16

Customer Portfolio Services (CPS) is continuing to overhaul its collection process. “We’re testing a smart tablet payment application to download from an app store with our CPS logo on it. Customers will pay with any smart device,” CPS Chief Financial Officer Jeff Fritz said. The penchant for gazing at one’s smartphone on trains and other transit times […]

Prestige Financial Makes Switch to Texting

Prestige Financial Services switched to text messaging as an exclusive communication channel for customers that opt-in, Rich Hyde, chief operating officer, told AFN. “We already utilized texting back and forth, but we made an official change on our front-end,” Hyde said, estimating that 30% to 40% of Prestige’s customers prefer texting as the main channel […]
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