Tag: J.D. Power and Associates

A lender’s ability to establish a "productive" relationship with a dealer is now key to garnering dealer satisfaction, said Jim Houston, ...

Despite slightly higher interest rates, U.S. auto sales are headed for another new record in 2016, on top of forecasted record ...

On paper there’s cause for concern that higher sticker prices on new cars could drive customers to settle for used ...

Longer loans are “ubiquitous,” new vehicle sales are forecast to rise, and lease maturities are growing significantly. That’s the take ...

Relationships and funding speed were the two main factors affecting auto lenders’ rankings in J.D. Power’s annual U.S. Dealer Financing ...

As depreciation returned to the used market, cars fared worse than trucks, according to May’s Used Car Guide, recently released ...

2015 has started right for retail sales. January new vehicle sales are expected to reach 932,100 units, for a SAAR of ...

Customer service is key for auto finance companies looking to retain consumers for future purchase, according to the J.D. Power ...