Rethinking the customer interview: What data says about fraud, collections, wasted time
For decades, customer interviews were considered a best practice for validating income, confirming employment, and uncovering risk. They became part ...
For decades, customer interviews were considered a best practice for validating income, confirming employment, and uncovering risk. They became part ...
Online lender LendingClub is deploying AI throughout its operations, including to improve underwriting. “At this point, there’s probably not a department in the company that is untouched in ...
Fraud exposure is expected to cost the auto finance industry 8.7% more year over year in 2026, as schemes become ...
Motos America, the parent company of a network of motorcycle dealerships, has filed for Chapter 11 bankruptcy protection, citing liquidity pressures and corporate debt. ...
Deficient risk-management procedures create new risk threats. That premise, backed by evidence from examinations conducted by the New York Department ...
Mercedes-Benz Financial Services USA is developing a tool to stop the automatic approval of auto loan applications with a high ...
Fifth Third Bancorp, which said it was the victim of fraud on a loan with a $200 million balance, believes ...
If you only serviced your car once a year, you would not expect it to perform at its best. Oil ...