Inside Capital One Auto’s innovation, patent strategy
Big banks are positioning themselves as technology companies — and they have the patent portfolios to prove it. Investments in ...
Tag: chatbots
Podcast: Used EV sales outpace new as Trump bill ends tax creditsÂ
President Donald Trump’s One Big Beautiful Bill marks the end of the federal EV tax credits at a time when ...
Advancing risk management, fraud prevention, customer engagement with AIÂ
The emergence of artificial intelligence is reshaping industries worldwide, and auto finance is no exception.  Historically, lenders have struggled with ...
CPS AI voice bot to target collectionsÂ
Consumer Portfolio Services is using artificial intelligence to improve collections, streamline communication with consumers and fund deals faster. Irvine, Calif.-based ...
AI trends: Rise of specialized chatbots Â
Google rebranded its AI chatbot Bard to Gemini, reflecting its advanced large language model capabilities. . This is part of ...
CarNow eyes chatbot improvements, responsible AI useÂ
Digital retail company CarNow is using AI to streamline operations and increase productivity for dealers. CarNow, which offers digital solutions ...
Gen AI use cases for lenders
Auto lenders have been approaching generative AI with caution, spurred by regulatory oversight and limited use cases, but there are ...
Chatbots can reduce collection costs by 15%
Lenders can save time and reduce collection costs by leaning on intelligent virtual agents to provide 24-hour service to consumers.  ...
