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Comments pour in on CFPB’s debt collection proposal

With 41 days left to submit feedback on the Consumer Financial Protection Bureau’s proposed amendments to the Fair Debt Collection Practices Act, more than 1,100 comments already have been filed. Of those comments, 469 were sent today. Many of the consumer comments claim that the number of contact attempts is too high and that allowing texts and emails […]

Santander’s Calling System Still Violates TCPA, Court Finds

Santander Consumer USA’s Aspect calling system will still be considered an automatic telephone dialing system under the Telephone Consumer Protection Act, according to a recent federal court decision. The motion to reconsider filed in U.S. District Court for the Northern District of Illinois was based on the premise that the definition of an autodialer changed […]

CFPB Move to Cap Collection Calls Sparks Controversy Between Agencies, Advocates

PHILADELPHIA — The Consumer Financial Protection Bureau’s proposed rule change to the Fair Debt Collection Practices Act, which would limit the number of times debt collectors can call consumers, “will likely force creditors to turn to [increased] litigation or credit reporting,” ACA International Chief Executive Mark Neeb said at the agency’s first town hall meeting […]