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Santander’s Calling System Still Violates TCPA, Court Finds

Santander Consumer USA’s Aspect calling system will still be considered an automatic telephone dialing system under the Telephone Consumer Protection Act, according to a recent federal court decision. The motion to reconsider filed in U.S. District Court for the Northern District of Illinois was based on the premise that the definition of an autodialer changed […]

CFPB Move to Cap Collection Calls Sparks Controversy Between Agencies, Advocates

PHILADELPHIA — The Consumer Financial Protection Bureau’s proposed rule change to the Fair Debt Collection Practices Act, which would limit the number of times debt collectors can call consumers, “will likely force creditors to turn to [increased] litigation or credit reporting,” ACA International Chief Executive Mark Neeb said at the agency’s first town hall meeting […]

Industry Pushes Back on CFPB Proposal for ‘Time-Barred Debt’

PHILADELPHIA — The Consumer Financial Protection Bureau’s proposed rule related to lawsuits on "time-barred debts" — those no longer legally collectible under the Fair Debt Collection Practices Act — came under fire from consumer advocates and debt collection agencies at a town hall on May 7. The proposed CFPB rule would bar a debt collector from […]