Lenders Ramp Up Communication Channels
Utilizing technology to streamline processes helps build closer relationships with dealers and consumers — this was the message from CEOs ...
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Longer Term Loans Cause for Concern, Execs Say
LAS VEGAS -- Lenders are not “comfortable” with 84-month loan terms, if yesterday's CEO Panel at the AFSA Vehicle Finance Conference ...
Lenders Foster Consumer Engagement Through Twitter
In 2012, the country’s 10 largest auto lenders utilized Twitter mostly to address customer needs. Fast forward four years, and ...
Flat Fees and Parallels: 2 Takeaways From Toyota’s Settlement Case
If you work in auto finance, you’ve heard by now that Toyota Motor Credit Corp. (TMCC) reached a “voluntary” resolution ...
Top 3 Things On CFPB’s Mind to Keep an Eye On
The Consumer Financial Protection Bureau certainly had a busy year, given all the consent orders issued and fines leveled against ...
Top 10 CFPB Headlines of 2015
Not surprisingly, the Consumer Financial Protection Bureau dominated the headlines in 2015, for a second year running. It was another ...
NMAC Excels in ‘Undercover’ Borrowing Investigation
Auto lenders have only one chance to make a good first impression online, and that’s especially true among millennials, who ...
No Surprise, Auto Finance High On CFPB Rule-Making Agenda
The Consumer Financial Protection Bureau reiterated its interest in creating new rules in several areas touching on auto finance including ...
